
Andrew Sailer
Founder & CEO
Your co-founder quit last month. Said he needed stability. Said he believed in the vision but couldn't do another year of uncertainty. You told him you understood. You told yourself he just didn't have the resilience.
But now it's 3:47 AM and you're alone with the question you won't ask anyone: Am I being resilient, or am I being delusional?
You open your laptop. You type into Google: "how to know when to quit your startup."
You read a few articles. They all say the same thing. "Winners never quit." "It's always darkest before dawn." "Every successful founder faced moments like this."
You close the laptop. You still don't have an answer.
Because here's what nobody tells you: the same behavior looks like resilience when it works and delusion when it doesn't. The only difference is the outcome, which you won't know for months or years.
This is the hardest decision you'll make as a founder. Not what to build. Not who to hire. Not how to raise money.
When to stop.
The Cultural Mythology
The startup world has a dangerous mythology around persistence.
Every iconic founder story includes a chapter about nearly failing. Steve Jobs got fired from Apple. Airbnb sold cereal boxes to stay alive. Reddit pivoted multiple times. Slack was a failed gaming company.
The narrative is always the same: they could have quit, but they didn't, and that's why they won.
This narrative is toxic because it's incomplete.
For every Steve Jobs who persevered through failure and built Apple, there are ten thousand founders who persevered through failure and destroyed their savings, their relationships, and their mental health building something the market didn't want.
We don't tell those stories. They don't make inspiring conference talks. They don't get written up in TechCrunch. They happen in silence—founders who eventually shut down, take jobs, and try to rebuild their lives while carrying the weight of feeling like they failed because they weren't resilient enough.
But here's the truth that nobody wants to say out loud: sometimes quitting is the right decision. Sometimes the idea doesn't work. Sometimes the market isn't there. Sometimes you don't have the skills or resources to make it happen. Sometimes you did everything right and it still doesn't work.
And the most dangerous thing the startup world does is conflate knowing when to quit with being a quitter.
These are not the same thing.
Quitting because it's hard is one thing. Quitting because you've run the experiment and the hypothesis is disproven is something else entirely. One is giving up. The other is being intellectually honest about the data in front of you.
The problem is that they feel identical in the moment. Both involve admitting that what you're doing isn't working. Both involve disappointing people. Both involve facing the possibility that you wasted time and money on something that didn't pan out.
So how do you know which one you're doing?
The Three Scenarios
When you're struggling, you're in one of three scenarios. Knowing which one you're in is the first step to making a good decision.
Scenario One: The Dip
This is a temporary trough. You're on the right path, but you're in the hard middle where progress feels slow and the destination feels far away. Revenue might be flat but retention is improving. Growth might be slow but unit economics are getting better. The product isn't perfect but users who stick around love it.
The dip is characterized by: forward progress that's slower than you want, but forward progress nonetheless. You can see the path to success. You just don't know if you have the resources to get there before you run out of time.
If you're in a dip, quitting is usually the wrong call. This is where resilience matters. This is where pushing through creates value.
Scenario Two: The Fundamental Flaw
This is when something core to your business model or product doesn't work, and fixing it would require rebuilding from scratch. Maybe your CAC is 5x your LTV and there's no clear path to changing that. Maybe your retention curve never flattens. Maybe the market you're serving is too small to build a venture-scale business.
The fundamental flaw is characterized by: metrics that aren't just bad, but that are bad in ways that reveal structural problems. You don't have a growth problem. You have a product-market fit problem. Or a unit economics problem. Or a market size problem.
If you're in a fundamental flaw scenario, you have two options: pivot significantly or shut down. Continuing on the current path is just burning time and money.
Scenario Three: The Dying Business
This is when the metrics are deteriorating, the team is falling apart, your mental health is suffering, and you can't articulate a plausible path to success anymore. Revenue is declining. Churn is accelerating. Users are leaving faster than you're acquiring them. You've tried everything you can think of and nothing is working.
The dying business is characterized by: negative momentum across multiple dimensions simultaneously. This isn't one thing going wrong. This is everything going wrong at once.
If you're in a dying business scenario, the honest answer is usually to shut down. Continuing is just delaying the inevitable while causing yourself and others more pain.
The challenge is that it's very hard to tell which scenario you're in while you're in it. Your optimism bias wants to believe you're in scenario one. Your fear wants to believe you're in scenario three. The truth might be scenario two, which requires the hardest choice: rebuild or move on.
The Sunk Cost Trap
Let's talk about why this decision is so hard even when the data is clear.
You've put two years of your life into this. You've invested your savings. You've convinced friends to join you. You've taken money from investors who believed in you. You've told everyone you know that this is going to work.
Walking away feels like admitting that all of that was wasted. That you failed. That you were wrong.
This is the sunk cost fallacy, and it's one of the most powerful cognitive biases in decision-making. The more you've invested in something, the harder it is to abandon it, even when abandoning it is the rational choice.
But here's the thing about sunk costs: they're already gone. The time you spent is spent. The money you invested is invested. The relationships you strained are already strained. None of that changes based on your decision today.
The only question that matters is: given where you are right now, what's the best use of your next year?
Not the last year. The next year.
If the answer is "keep building this company," great. If the answer is "literally anything else," then continuing is just throwing more time and money into a hole because you already threw time and money into that hole.
This sounds logical when you read it. It's brutally hard when you're living it.
Because quitting feels like admitting defeat. It feels like letting people down. It feels like proving all the doubters right.
But sometimes quitting is the brave choice. Sometimes staying is the cowardly one—the choice to avoid the discomfort of admitting you were wrong, the choice to delay the inevitable because the present pain feels more manageable than the future pain of starting over.
The Honest Signals
Let's get practical. Here are the signals that suggest you're past the point where persistence makes sense.
Signal One: You can't articulate a plausible path to success anymore.
When someone asks "how does this become a big business?" and you don't have a clear, honest answer, that's a problem. Not a pitch. Not a hope. Not "if we just figure out X." A clear, evidence-based path where the math works and the assumptions are reasonable.
If you're deflecting this question, if you're changing the subject, if you're relying on "we'll figure it out," that's a signal.
Signal Two: Your retention curves never flatten.
You've been at this for 12+ months. You have cohort data. And every cohort, regardless of when they started, shows the same downward retention curve that trends toward zero.
This means people try your product and eventually stop using it. Which means you don't have product-market fit. Which means you're acquiring users faster than you're creating value.
That's not a dip. That's a fundamental flaw.
Signal Three: You've tried multiple significant pivots and none of them worked.
One pivot is strategy. Two pivots might be finding your way. Three or four pivots means you're flailing. At some point you have to admit that you don't understand the market well enough to find PMF, or that PMF doesn't exist in the form you need it to exist.
Signal Four: The team is disintegrating.
Co-founders are leaving. Key employees are burning out. You can't recruit because nobody wants to join. Not because the equity isn't attractive—because the reality is visible and they don't believe in the path forward.
When talented people who know the business intimately choose to leave, listen to what that's telling you.
Signal Five: You're staying because you're afraid to stop, not because you believe you'll succeed.
Be honest with yourself. Are you working on this because you genuinely believe it's going to work? Or are you working on it because you don't know what else to do, because stopping would mean admitting failure, because you've told too many people it would work?
If it's the latter, you're not persevering. You're avoiding.
Signal Six: Your mental or physical health is seriously deteriorating.
Startups are hard. They're supposed to be hard. But there's a difference between hard and destructive. If you're not sleeping, if you're having panic attacks, if your relationships are crumbling, if you've developed stress-related health problems, your body is telling you something.
Sometimes the cost of continuing is higher than the cost of stopping, regardless of whether the business could eventually work.
The Pivot Question
Let's talk about pivots specifically, because this is where a lot of founders get stuck.
A pivot is not a new idea. A pivot is a strategic evolution based on what you've learned.
Good pivots look like this:
You've learned something specific about the market that suggests a different approach would work better
You're leveraging existing assets (technology, customer relationships, expertise) in a new way
You have evidence that the new direction solves a real problem
The pivot is a continuation of the learning process, not a complete reset
Bad pivots look like this:
You're changing direction because the current thing isn't working and you're not sure what else to do
The new idea is unrelated to what you've built and what you've learned
You don't have evidence, you have hope
This is your third or fourth pivot and you're recognizing the pattern
The difference is that good pivots build on learning. Bad pivots are just trying something else in the hope that something will work.
If you find yourself considering a pivot, ask these questions:
What specifically did we learn that makes this new direction more promising?
Are we leveraging existing assets or starting from scratch?
Do we have evidence this solves a real problem, or just a hypothesis?
If this pivot doesn't work, will we have learned something valuable, or will we just be further down the same path?
If you don't have good answers to these questions, the pivot is probably desperation, not strategy.
The Permission to Quit
Here's something nobody in the startup ecosystem wants to tell you: it's okay to quit.
Not giving up at the first sign of resistance. Not quitting because it's hard. But quitting because you've run the experiment, evaluated the data, and concluded that the path forward doesn't make sense.
Quitting a failing startup is not failure. Staying in a failing startup for years because you can't admit it's failing—that's failure.
Some of the most successful people you know quit things. They quit jobs that weren't working. They quit relationships that were toxic. They quit ideas that weren't viable. And then they went and did something else that worked better.
Quitting a startup doesn't mean you're not resilient. It means you're honest. It means you value your time and the time of everyone around you enough to acknowledge when something isn't working.
It means you're willing to face the discomfort of admitting you were wrong in exchange for the opportunity to be right about something else.
The startup world doesn't talk about this because it's not inspiring. It doesn't make for good conference talks. But it's true: most startup ideas don't work. Most founders who try once and fail will try again with better judgment. The ones who succeed are often not the ones who never quit anything. They're the ones who knew when to quit the wrong thing so they could start the right thing.
The Path Forward
So how do you actually make this decision?
First, get radically honest with yourself. Not with investors. Not with your team. Not with your family. With yourself.
Write down, in detail, what would need to be true for this business to succeed. Not what you hope will be true. What would actually need to be true. Market size, unit economics, competitive dynamics, team capabilities, resources, time.
Now write down what is actually true. Where are you really at? What do the metrics actually say? What is the team actually capable of? What resources do you actually have?
Look at the gap between those two documents. Is the gap closeable with the time and resources available to you? Be honest.
Second, talk to someone who will tell you the truth. Not someone who will tell you what you want to hear. Someone who knows the business, knows you, and cares enough to be honest even if it hurts.
Walk them through your honest assessment. Ask them if they see something you're missing. Ask them what they would do in your position.
Third, run the 12-month thought experiment. It's 12 months from today. The business hasn't worked out. You're shutting down. Future you is reflecting on the decision you're making right now.
Does future you say "I'm glad I kept fighting, I learned something valuable even though it didn't work out"? Or does future you say "I wish I had quit six months ago when I first knew it wasn't going to work"?
This thought experiment bypasses a lot of the emotional attachment and sunk cost thinking. It helps you see the situation from outside the emotional immediacy of the present.
Fourth, give yourself a deadline. Not an open-ended "we'll keep trying until something works." A specific, time-bound deadline with specific metrics.
"We have four months of runway. If we don't hit $X in revenue and Y% retention by month three, we're shutting down." Write it down. Share it with your co-founder or an advisor. Make it real.
This does two things. It focuses your efforts on what matters most. And it removes the paralysis of constantly re-evaluating whether to quit. You've made the decision in advance. Now you just execute and evaluate against clear criteria.
Fifth, remember that your worth is not determined by this company. This is your startup. It's not you. You are not your company. Your value as a person, your capability as a professional, your worthiness of respect and love—none of that is determined by whether this particular idea works out.
Some of the most talented people you know have failed businesses in their past. Some of them have multiple failed businesses. They're not less valuable because of it. They're more valuable because they learned from it.
If you shut down, you'll be sad. You'll grieve. You'll second-guess yourself. And then you'll recover. And you'll take what you learned and you'll do something else. Maybe another startup. Maybe something completely different. But you'll be okay.
The Hard Truth
The startup world sells you a narrative that success is always just around the corner if you're tough enough to keep going. This narrative is seductive because sometimes it's true.
But sometimes it's not. Sometimes the corner you're turning toward is just another corner, and another, and another, until you've burned years of your life walking in circles.
The question isn't whether you're resilient enough. You're a founder. You've already proven you're resilient. You've already done hard things. You've already persisted through challenges that would have stopped most people.
The question is whether persisting is the right decision, or whether you're persisting because you can't face the alternative.
There's no formula for this. There's no algorithm that tells you when to quit and when to keep fighting. It's judgment. It's pattern recognition. It's honest evaluation of incomplete data.
But here's what I can tell you: the founders who build successful companies are not the ones who never quit anything. They're the ones who quit the wrong things fast enough to have time and resources to pursue the right things.
They're the ones who can tell the difference between a temporary dip and a fundamental flaw. They're the ones who pivot when pivoting makes sense and shut down when shutting down makes sense. They're the ones who are honest with themselves about what the data is telling them.
If you're at 3:47 AM asking yourself whether you're being resilient or delusional, you owe it to yourself to answer that question honestly. Not with what you want to be true. With what is true.
And if the honest answer is that it's time to stop, that's okay. It doesn't make you a failure. It makes you someone who valued truth over ego, who valued the future over the past, who was brave enough to make the hard call even when it hurt.
That's not weakness. That's wisdom.
We built Haleos because we believe every founder deserves the truth, not just the inspiring platitudes. We believe in persistence when persistence is warranted. We also believe in knowing when to pivot and when to walk away. The hardest decisions in startups aren't about what to build—they're about whether to keep building. And nobody should have to make those decisions alone, in the dark, at 3:47 AM, wondering if they're the only one asking these questions. You're not. We've been there. And whatever you decide, we respect the courage it takes to decide honestly.
© 2026 Haleos, Inc.
